These are some of the projects I’ve worked on over the past two decades.
- The Lifecycle of a Washing Machine: Transforming the Customer Experience for a Home Appliance Manufacturer .
- Case Study Sample Deck focusing on the appliance manufacturer, grocery, and insurance claims.
Featured UX Research Projects
Other work:
- Global App Developers
- Intel and HTML developers
- Patient Support Innovation Competitive Landscape
- Travel and Hospitality App experience (read the related AdWeek article)
You can see a video of my case study presentation on the lifecycle of a washing machine at EPIC here (yes I was 7 months pregnant at the time):
If you are curious to learn about any more of these projects, feel free to reach out to me.
mbeth.kelley @ gmail . com
Beth Kelley's Portfolio 